Frequently Asked Questions

We recommend booking at least 24 to 48 hours in advance during standard weekdays, and 1 to 2 weeks ahead during peak holiday seasons, summer months, or for exotic luxury vehicles.

Yes! Simply log in to your Customer Portal to view your active or upcoming reservations. You can request date adjustments or extension requests directly online.

The minimum driving age is 21 years old for standard compact and sedan vehicles. For high-output SUVs, passenger vans, and luxury supercars, the minimum age is 25 or 28 years old with at least 2 years of clean licensed driving history.

Yes! We accept valid non-US driver's licenses printed in English or accompanied by an International Driving Permit (IDP) alongside your official passport and immigration stamp.

Security deposits range from ₱8,000 (Sedans) to ₱50,000 (Supercars). The deposit is held as a temporary pre-authorization hold on your payment card and released immediately following final inspection upon vehicle return.

Cancellations made more than 24 hours prior to scheduled pickup receive a 100% full refund with zero cancellation penalty. Cancellations within 24 hours of pickup incur a 1-day rental charge.

Upon arriving at the depot, a staff dispatcher walks around the vehicle with our digital inspection tablet. Odometer reading, fuel level, and exterior body condition are recorded and signed off together.

We offer a 30-minute grace period. Beyond 30 minutes, an hourly late fee of ₱500/hour applies. If returning more than 3 hours late without notice, an additional full daily rate applies to protect oncoming reservations.